Privacy Policy

At FITU, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order, contact us, join our email list, or interact with our services.

Who We Are

This website is operated by:

FITU
Legal business name: UAB Siaged
Company code: 300549863
VAT number: LT100002254510
Business address: Krivių g. 5, LT-01204 Vilnius, Lithuania
Email: support@fitubars.com

For the purposes of applicable data protection laws, UAB Siaged is the data controller of the personal data collected through this website.

What Personal Data We Collect

We may collect the following types of personal data:

Personal identification details, such as your name.

Contact details, such as your email address, phone number, billing address and shipping address.

Order details, such as products purchased, order number, delivery information, payment status and order history.

Payment-related information. Payments are processed securely by third-party payment providers, such as Stripe, PayPal and WooPayments. FITU does not store full card details.

Account details, if customer accounts are enabled, such as username, password and saved order information.

Communication data, such as messages sent through contact forms, customer support emails or other enquiries.

Email list data, such as your email address and consent preferences if you choose to join our email list or request product updates.

Technical data, such as IP address, browser type, device information, pages visited, referral source and website usage data.

Cookie and tracking data, depending on your cookie preferences.

How We Collect Your Data

We collect personal data when you:

Visit our website.

Place an order.

Create an account, if this feature is available.

Submit your email address to join our email list or receive product updates.

Interact with our website cookies or analytics tools.

How We Use Your Personal Data

We use your personal data to:

Process and fulfil your orders.

Deliver products to your chosen shipping address.

Send order confirmations, shipping updates and customer service messages.

Process payments, refunds, cancellations and returns.

Respond to enquiries and customer support requests.

Manage customer accounts, if applicable.

Comply with legal, tax and accounting obligations.

Improve our website, products and customer experience.

Prevent fraud, abuse or security issues.

Send product updates, launch updates or marketing communications where you have given consent.

Manage cookie consent and website privacy compliance.

Legal Basis for Processing

We process your personal data under the following legal bases:

Contract: when processing is necessary to fulfil your order, deliver products, manage payments, or provide customer support related to your purchase.

Legal obligation: when we need to keep records for tax, accounting, legal or regulatory purposes.

Consent: when you submit your email to join our email list, accept non-essential cookies, or give consent for specific types of data processing.

Legitimate interests: when we use data to improve our website, prevent fraud, respond to enquiries, or manage business operations, provided your rights and interests do not override those interests.

Payment Processing

Payments on our website may be processed by third-party payment providers, including Stripe, PayPal and WooPayments.

When you place an order, payment-related information may be shared securely with the payment provider in order to process the transaction, prevent fraud and manage refunds or payment disputes.

FITU does not store full credit or debit card details.

Please refer to the relevant payment provider’s privacy policy for more information about how they process your payment data.

Shipping and Delivery

To fulfil your order, we may share necessary delivery details with shipping and logistics providers used to deliver your order.

This may include your name, shipping address, phone number, email address and order information required for delivery.

Cookies

Our website uses cookies and similar technologies to help the website function, improve user experience, analyse website performance and, where applicable, support marketing or tracking features.

We use Complianz to manage GDPR cookie consent and privacy compliance.

Non-essential cookies will only be used where required consent has been given.

You can manage or withdraw your cookie consent through the cookie banner or cookie settings available on the website.

For more information, please see our Cookie Policy.

Email List and Product Updates

If you choose to submit your email address to join our email list or receive product updates, we may use your email address to send you FITU updates, product launch information, availability updates, offers or other relevant communications.

You can unsubscribe at any time by clicking the unsubscribe link in any email communication or by contacting us at support@fitubars.com.

We will not sell your personal data to third parties.

Contact Forms and Customer Enquiries

If you contact us through a contact form, email or other communication channel, we will use the information you provide to respond to your enquiry and manage any related customer service request.

Who We Share Your Data With

We may share your personal data with trusted third parties where necessary to operate our website and provide our services, including:

Payment providers, including Stripe, PayPal and WooPayments.

Website platform and e-commerce providers, such as WordPress and WooCommerce.

Shipping and logistics providers used to fulfil your order.

Email and communication service providers, where applicable.

Analytics providers, where applicable and subject to consent where required.

Cookie consent and privacy compliance tools, such as Complianz.

Professional advisers, accountants, legal advisers or authorities where required by law.

We only share the personal data necessary for each purpose.

International Data Transfers

Some of our service providers may process personal data outside the European Economic Area.

Where this happens, we will rely on appropriate safeguards required under applicable data protection law, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

How Long We Keep Your Data

We keep personal data only for as long as necessary for the purposes for which it was collected.

Order, payment and transaction records may be kept for as long as required for tax, accounting and legal obligations.

Customer service enquiries may be kept for as long as necessary to resolve the enquiry and maintain appropriate business records.

Email list data will be kept until you unsubscribe, withdraw your consent, or request deletion of your data.

Cookie consent records may be kept as required to demonstrate compliance.

When personal data is no longer needed, we will delete it or anonymise it where appropriate.

Your Data Protection Rights

Under applicable data protection laws, you may have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your personal data.

Request restriction of processing.

Object to certain types of processing.

Request data portability.

Withdraw consent at any time where processing is based on consent.

Lodge a complaint with your local data protection authority.

To exercise your rights, please contact us at support@fitubars.com.

We may need to verify your identity before responding to your request.

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no website or online transmission is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal data from children.

If you believe that a child has provided us with personal data, please contact us at support@fitubars.com so we can take appropriate action.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or data processing practices.

The latest version will always be available on this page.

Last updated: [INSERT DATE]

Contact Us

For privacy-related questions or requests, please contact: